Terms and Conditions

Welcome to our online platform. These Terms and Conditions govern your use of our services related to furniture repair, restoration, and refinishing provided by Melbourne Furniture Care. Please read them carefully before engaging with our site or services.

1. Acceptance of Terms

By accessing or using this service, you agree to comply with and be legally bound by these Terms. If you do not agree, please do not use our services.

2. Services Provided

Melbourne Furniture Care specializes in furniture repair, upholstery restoration, custom refinishing, antique furniture restoration, scratch and stain removal, and both on-site and workshop service options.

All services are subject to availability and may require a consultation to assess the scope and feasibility of the repair or restoration.

3. Quotations and Payment

Estimates or quotations provided are based on initial assessments and are subject to change if additional damage or issues are discovered during servicing.

Payment is required as specified in the invoice and must be made before collection or delivery of the furniture, unless otherwise agreed in writing.

Accepted payment methods will be specified on the invoice and include standard options as communicated by Melbourne Furniture Care.

4. Customer Obligations

• Customers must provide accurate and complete information regarding the furniture requiring service.
• Ensure furniture is accessible for on-site services or delivered safely to our workshop when applicable.
• Notify Melbourne Furniture Care of any specific care instructions or furniture sensitivities.

5. Warranty and Liability

Melbourne Furniture Care warrants that all services will be performed with reasonable skill and care in accordance with industry standards.

Any warranty on repairs or restorations provided is detailed at the time of quotation or invoicing.

We are not liable for any damage resulting from improper use, accidents, or natural wear and tear following completion of our services.

6. Cancellation and Refunds

Cancellations must be communicated as soon as possible. Cancellation fees may apply depending on the stage of service preparation or work commenced.

Refunds for deposits or payments will be handled on a case-by-case basis, subject to the extent of work performed.

7. Privacy and Data Protection

All personal information provided by customers is collected and managed in accordance with our Privacy Policy and applicable Australian laws.

8. Intellectual Property

All content on our online platform, including text, images, and branding, is owned by Melbourne Furniture Care and protected by intellectual property laws. Unauthorized use is prohibited.

9. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of courts located in Victoria.

10. Contact Information

For questions or concerns regarding these Terms, please contact: